City Electric Supply (CES) is a leading electrical wholesale distributor with a strong presence across the United States and globally. With over 660 branches in the U.S. and more than 1,000 worldwide, CES delivers reliable, localized service through a decentralized business model that empowers each branch to meet the unique needs of its market. To support its growth and operational efficiency, CES partnered with optiBPO, a specialist in building dedicated offshore teams in the Philippines. With a focus on scalability and service excellence, CES works closely with optiBPO to streamline back-office functions and enhance support across its expanding network.​

The support and talent from our offshore team have exceeded expectations

Our offshore team felt like part of our family​